Who I Work With

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My work specialises in supporting neurodivergent adults who experience chronic disorganisation, overwhelm, and difficulty getting started or finishing tasks in the home.

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This often looks like cluttered rooms, unfinished systems, piles that never quite leave the house, and a sense of paralysis about where to begin. While this can look similar to hoarding from the outside, the key difference is that my clients are able to let items go without significant distress when supported in the right way.

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I work best with clients who:

• Identify as autistic, ADHD, or neurodivergent (diagnosed or self-identified)

• Feel overwhelmed by clutter and decision-making

• Can make decisions about items but struggle with follow-through and systems

• Have tried traditional decluttering approaches that have not worked for their brain

• Are seeking practical, compassionate, non-judgemental support

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This is a specialist service focused on fast, supported decision-making and practical change. It is not a therapeutic or clinical intervention.

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If your client would like to have an initial consultation, or you would like to discuss a client situation in the first instance, please email Heather Tingle at help@untangledbytingle.com

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Hoarding Disorder and Social Services Referrals

 

I no longer work with clients who have hoarding disorder, nor do I accept referrals from social services, housing providers, or statutory services for hoarding cases.

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Hoarding disorder requires specialist, therapeutic, and often multi-agency support. It is not suitable for a time-limited decluttering service that involves making a high number of decisions in a short space of time. Please use the database on the APDO website and select specialism of Hoarding Disorder for a search via the client postcode.

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If you are unsure whether your situation falls under hoarding disorder or chronic disorganisation, I am happy to advise and, where appropriate, signpost to more suitable support. 

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Direct Payments

I am happy to work with self-funding clients using direct payments, provided the client:

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• Identifies as neurodivergent (self identification is valid)

• Experiences chronic disorganisation rather than hoarding disorder

• Is able to let items go with support

• Is seeking practical decluttering and organising help rather than long term therapeutic intervention

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Training for Professional Teams

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While I no longer take on hoarding cases, I am available to deliver training and education for professional teams, including:

• Social workers

• Housing associations

• Support workers

• Community organisations

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Training focuses on:

• Understanding neurodivergence and chronic disorganisation

• Why traditional decluttering advice often fails neurodivergent clients

• Practical, compassionate approaches that reduce shame and escalation

• Hoarding Disorder do's and don'ts

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Please get in touch to discuss bespoke training options for your team or organisation.

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